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Better Bedding

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9 complaints

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Better Bedding was founded in May of 1976 by John T. Wholley Sr. He opened the first store in East Hartford, where he sold bedding to furniture and department stores. In addition to mattresses, the original merchandise assortment included brass beds, sleep sofas, La-Z-Boy recliners and waterbeds.

Better Bedding has grown from a single store location to 21 stores throughout Connecticut and Western Massachusetts and from a staff of 4 to a staff of 100. The stores now offer an incredible selection of name brand mattresses like Sealy, Simmons, Stearns & Foster, Serta, Tempur-pedic and Simmons Beautyrest Black. The company also carries decorative, iron, metal and wood beds, futon furniture and accessories and an array of pillows, mattress pads and sheet sets. Please try to contact Better Bedding Customer Service directly prior to posting any complaints on this site.

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Better Bedding Reviews

Thuck
Better Bedding and Sleepy's customer service

We had to return a bed at Better bedding because it was defective. The customer service was amazingly rude and scary. After we posted a complaint here a rep from Sleepy's rea...

#287412
Jan 08, 2012
134

Anonymous
Better Bedding - BAD Delivery Issues

Drivers called and could not locate street. The salesperson indicated New Haven when it should have been West Haven. I told the drivers the correct zip code and street. They said...

#284301
Dec 27, 2011
93

Thuck
Better Bedding - Poor customer service

Sold me a defective bed and when they said that they would credit the entire bed then they said that they wouldnt credit for the box spring because there was nothing wrong with it....

#282024
Dec 16, 2011
102

Hiker
Customer Service at Better Bedding in Manchester is severely lacking

Although Better Bedding was bought out by Sleepy's, you would never know they were part of the same company. The Wholleys would be mortified if they realized how terrible the ...

#227604
Mar 19, 2011
645

Shelap
Better Bedding sold me a bed with NO support

I bought a mattress and bed frame from Better Bedding in Manchester CT. The bed is the Tiffany Storage bed that utilizes slats for support. The sales person assured us that becau...

#215755
Jan 10, 2011
670

Anonymous
Better Bedding will not return my calls to finance department

We purchased a mattress and boxspring on 9-16-2010. On 9-17-2010, we decided to cancel and my wife called the store and spoke with the salesperson that sold us the mattress.He agr...

#206006
Nov 06, 2010
456

Robertan...
Better Bedding - He yelled at my child!!!!!!!!!!!!!!!!

I have just left the Orange store and should have called the cops now that I think about it. We started down the Post Road in Milford today on a search for a new king size mattres...

#155259
Aug 16, 2009
1857

Consumer32
Better Bedding...A Mattress Company You Can Trust!

This is a follow-up to my review on 10/02/08. After further conversations with John and Tom Wholley we now know why they have been in business as long as they have. Customer servic...

#140383
Oct 21, 2008
727

Consumer32
Better Bedding Terrible Customer Service

I am sick & tired of seeing the Better Bedding comercials stating how wonderful there customer service is.....because it's not! I purchased a $3,000.00 mattress and box spr...

#137808
Oct 02, 2008
916
Reviews 1-9 of 9

Related Information

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